Shipping policy
Shipping Policy for www.rkherbalorganic.com
At www.rkherbalorganic.com, our aim is to provide you with premium quality products in a timely and efficient manner. The following Shipping Policy details the terms and conditions under which products purchased from our website are shipped to our esteemed customers.
All products will be dispatched within 48 hours from the date of ordering. However, any national holidays or other mandatory holidays that occur within this period might lead to a postponement in dispatch. If for some reason the dispatch is delayed beyond the stipulated 48 hours, our customers will be informed about the reason for the delay and given an expected dispatch date.
RK HERBAL AND ORGANIC ensures that all products are packed in protective boxes to safeguard them from potential damages during transit. We go the extra mile to ensure the safety and integrity of the products you’ve ordered.
While we commit to a prompt dispatch, the delivery duration largely depends on the efficiency of the courier service. RK HERBAL AND ORGANIC is not liable for any delays instigated by courier companies. For real-time updates, customers can utilize the tracking number provided to them.
If a product is returned to us because of delivery issues or incorrect address details, we will make a second attempt to deliver the product after verifying the address and phone number provided by the customer.
While COD is an available payment option, RK HERBAL AND ORGANIC reserves the right to decline the dispatch of COD orders if the authenticity of the order is in doubt. This measure is put in place to ensure genuine and transparent transactions.
For any cancellations or changes in your order, we advise reaching out to our customer service team at the earliest. Once an order has been dispatched, alterations or cancellations might be challenging.
Your satisfaction is pivotal to our operations. Should there be any unforeseen hiccups in the delivery process, we promise to keep you in the loop. Our dedicated customer service team is always at your service to address any concerns or questions about your order’s shipment.
RK HERBAL AND ORGANIC reserves the right to alter this Shipping Policy as and when required without prior notification. To stay updated on our shipping guidelines, we recommend that customers periodically check this Shipping Policy.
The delivery timelines typically depend on the destination location, and our courier partners are responsible for ensuring timely delivery of products. We will strive to deliver the products within 5-6 days of dispatch to most locations within India. However, in a scenario where the destination location becomes undeliverable post-dispatch, the order value will be refunded.
For further inquiries or clarifications about our shipping procedures, our customer service team is always available. We are here to ensure your shopping experience is as smooth as honey.
Contat information
Info@RKherbalandorganic.com
Contact number 9441413534
Monday – Saturday
10 am to 6 pm